Faqs

Whilst every effort is made to ensure all the information provided on our Northmore website is accurate and up to date, we cannot guarantee the accuracy, completeness or reliability of the information contained on the site. The information displayed on it is for information purposes only and should be construed as advice. We reserve the right to change or discontinue any aspect of feature of it at any time and without prior notice.

Please do not hesitate to notice us if you find an error or omission from our website.

All photos and videos are provided on our website are for guidance only and physical items may vary slightly in design and colour. We reserve the right to change them without notice.

Please do not hesitate to notice If you find an error with the photos and videos provided on our website.

Our website may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.

We reserve the right to change the prices displayed on our website without notice. The price you pay for your order is the price displayed on our website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the goods you have ordered we reserve the right to cancel your order and provide you with a full refund, if this is the case, we will make every effort to contact you.

The prices displayed on our website exclude delivery charges, for more information on our delivery charges please see out delivery information page. If you are ordering outside of Canada and USA, please specify in your order.

Please note that once an order has been placed, we are unable to make any changes, this includes items ordered and address information. We are also unable to combine orders. If you find there is an error with your order, please contact us as soon as possible.

No order is deemed as accepted by us until dispatch confirmation is received.

All orders placed on our website are subject to availability. In the unfortunate event that we are unable to supply all or part of your order you will be informed and refunded.

We will contact you ASAP in the unfortunate event of a delay in dispatch of your order.

We aim to dispatch all orders at the quickest fashion, therefore leaving a narrow window to allow your order cancellations before dispatch. If you find you need to cancel your order for any reason, please contact us as soon as possible.

If we are unable to process an order cancellation before dispatch, we recommend returning the order to us once delivered with a brief explanation via email to info@northmorecanada.com

For more information regarding the cancellation of contract on delivered orders please see our returns policy.

If you wish to exchange your order, the most efficient way is to return your unwanted item to us for a refund and place a new order on our site. This will ensure you get exactly what you require.

The items shown for sale on our website are intended for private, consumer use and must not be offered for resale or as a commercial enterprise. We reserve the right to limit the total value of goods included in an order. If the total value of your order exceeds the limit that we may choose from time to time, our sales team will contact you.

Running, climbing, mountaineering, hillwalking, travelling, hiking, skiing, snowboarding, canoeing, cycling and other related sports are potentially hazardous to you and those around you. It is the individuals own responsibility to learn and understand the proper techniques associated with safe participation in these sports and to fully accept and assume all risks, damages, injury, or death which may result from the use of the items on the Northmore Canada website.

Northmore attempts to be as accurate as possible and eliminate errors on the Web Site; however, we do not warrant that any product, service, description, photograph, pricing, or other information is accurate, complete, reliable, current, or error-free. In the event of an error, whether on northmore site, in an order confirmation, in processing an order, delivering a product or service or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of such error is to cancel your order and obtain a refund.

To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us save for the ones expressly described here. In particular, We are not responsible for ensuring that the products are suitable for your purposes. In no event will we be held liable, whether based on warranty, contract, tort, negligence, strict liability or any other legal theory or whatsoever, for any damages of any kind (including direct, indirect, incidental, consequential, special, exemplary, punitive damages, loss of profits, loss of use, loss of data, personal injury, fines, fees, penalties or any other liabilities, without any limitation), whether or not we are advised of the possibility of such damages, resulting from the use of, or the inability to make use of, the products, the Northmore site or the materials, the articles, our product information, any other information or any form of data from Northmore website and other marketing materials therefrom. 

Copying and printing portions of this website is permitted only for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose without written permission.

“Northmore” and its affiliated trademarks, trade names, logos, slogans and images are trademarks of GZ Sky Sport Intl. Ltd in Canada and other countries and may not be copied, imitated or used, in whole or in part, without the prior written permission of Sky Sport or the applicable trademark holders.

From time to time, we may provide links to external websites. Although every effort is made to ensure that these websites are reputable and of a premium quality, we cannot be held responsible for the content of external internet sites that we link to or who are linked to us.

If you need to contact us, please email us via info@northmorecanada.com, or write to us at Northmore Canada, 4711 Yonge Street, 10th Floor, Toronto, ON Canada M2N 6K8, we are open from Monday to Friday from 09.00 to 17:00 EST.